remote+directory+lock+fail

=Problem=

Printer: Xerox Workcentre 5755

Error: remote directory lock fail

Details: When scanning a document the following error message appears on screen: "remote directory lock fail"

=Solution=


 * 1) Check the directory where the documents are scanning to
 * 2) Look for folders or files that end in a .LCK file extension
 * 3) Delete those .LCK files
 * 4) Give EVERYONE and DOMAIN USERS permissions to the folder that documents are scanned to
 * 5) Send a test scan, it should now be successful